PermitFlow — Hierarchical Tag System
2023–2024Led design from pre-Series A through $55M Series B. Built a tag system that improved data integrity across the platform.
Read the case study →Selected work.
A few of the bigger pieces of design and product work I’ve led — at PermitFlow, Product Hunt, and The Outbound. Each one was a slow build, with real constraints, that ended up shaping how the company worked.
Case Studies
Workspace Trends · Charlotte-Mecklenburg
Siting / Dimensional Compliance28
“All swimming pools shall be located a minimum of ten (10) feet from any property line.”
Tree Protection / Heritage Trees26
“Show the tree protection fence around the heritage tree.”
Documentation / Missing Plan Details17
“Recurring pattern of incomplete plan sets — missing updates, outdated plats.”
Encroachment into Easements6
“The survey shows pool encroaching into the SDE. No encroachment allowed.”
PermitFlow — Pattern Mining
2024Prototyped an AI workflow to analyze thousands of municipal reviewer comments and surface customer error patterns for ops to act on.
Read the case study →KF
Kyle Frost11:23 AM
What shipped this week (Jan 6–12)
✨ Feature Releases
- Inspection scheduling calendar — Schedule inspections directly from the application page with real-time municipality availability. (@sarah)
- Bulk status updates — Update status for multiple applications at once from the workspace view. (@michael)
🎨 UI/UX Changes
- Redesigned application timeline — Cleaner visual hierarchy and better mobile responsiveness for the main application progress view. (@alex)
- Improved document upload flow — Drag-and-drop support and better progress indicators for large file uploads. (@maria)
🐛 Bug Fixes
- Fixed inspection date timezones — Resolved issue where inspection dates displayed incorrectly for users in different timezones. (@chris)
PermitFlow — AI Changelog
2024Built a lightweight AI workflow using GitHub CLI and ChatGPT to generate weekly changelogs in minutes instead of hours.
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Product Hunt — Hub Redesign
2019–2020Redesigned product taxonomy and hub pages. Increased engagement 32% through better information architecture.
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The Outbound — Programmatic SEO
2016–2018Built programmatic SEO system that grew outdoor community to millions of monthly visitors.
Read the case study →Product Hunt — Category Taxonomy
2018–2019Replaced flat tag system with hierarchical taxonomy. Generated thousands of SEO landing pages capturing discovery traffic.
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